Policies

Purchase Policy

Please note the following terms before purchasing:

– To receive concession rates, a valid concession/student/seniors card must be presented before class.

Multi Class passes

– 5 Class Passes are valid for 3 months

– 10 Class Passes are valid for 4 months

– 20 Class Passes are valid for 6 months

Extensions will only be granted with a medical certificate outlining the injury/illness and how long this prevented you from exercising. 

Unlimited Passes

– Intro Passes & 1 Month Unlimited Passes can’t be put on hold

– 3 Month Unlimited Passes can be put on hold for 1 week minimum & maximum.

– 6 Month Unlimited Passes can be put on hold for 1 week minimum for up to 2 weeks total.

– 12 Month Unlimited Passes can be put on hold for 1 week minimum for up to 4 weeks total.

Any other requests for pass extensions will only be granted with a medical certificate outlining the injury/illness and how long this prevented you from exercising.

Terms & Conditions

Class Purchase Policy:
– ALL classes and memberships are non-refundable, non-transferable and can not be shared.
– ALL 3, 6 & 12 Month unlimited memberships are permitted to be suspended one time only for no less than 1 week and a total of 1 week (3 month), 2 weeks (6 months) and 4 weeks (12 months). A confirmation email must be sent prior, stating the dates of suspension to info@kulayoga.com.au.
– Multi class passes may only be extended for medical reasons only. It is the students responsibility to notify the studio in writing via email: info@kulayoga.com.au at time of illness/injury. A physicians letter is required outlining the extension period before any adjustment to the pass is made.
– Please take note of the expiration date of your membership or passes, students assume responsibility for their pass validity.
– Gift cards may be redeemed at any time for class passes or merchandise. ALL Gift Cards are non-refundable.
– ALL workshops and special events are non-refundable, but are transferable with prior notification of 1 day before the event.
– The schedule is subject to change or cancellations may occur without notice.
– Class and membership fees may occasionally increase each year due to the cost of living. It is our intention to keep our pricing reasonable.
– All prices are shown in Australian dollars and include the 10% GST.

– To receive concession rates, a valid concession/student/seniors card must be presented before class.

Returns & Refunds

– ALL classes and memberships are non-refundable, non-transferable and can not be shared.

– ALL workshops and special events are non-refundable, but are transferable with prior notification of more than 1 day before the event.

Privacy Policy

Kula Yoga Pty Ltd ABN 41632645525 (Kula Yoga) recognises the importance of safeguarding your personal information. We will only use your personal information to provide you with further details of the products and services you have expressed an interest in. We will not disclose the information to any person except for that purpose, or as authorised by you or as required or authorised by law.

Any personal information that you provide to us will be collected and held by us. Under the Privacy Act 1988 you have rights of access to and correction of personal information that we hold. We offer the ability to correct or change the information collected at any time and as often as necessary. Any information collected via this website will be treated in the strictest confidence and utilised pursuant to this policy. If you have any questions about how our work or regarding this statement, contact us by email at info@kulayoga.com.au.

Change Of Policy

Kula Yoga may vary these terms and conditions from time to time. By continuing to use the Website after a change has been posted on the site or after you have been notified of a change you will be deemed to agree to the change of terms and conditions.

Disclaimer

Kula Yoga has made every effort to ensure that the information presented on this web site is correct and true.

The information presented here is of a general nature and there is a possibility that changes in circumstances after the date of publication may impact on the accuracy of the information.

The company accepts no responsibility or liability for the public’s subsequent use or misuse of the information provided.

We encourage you to contact our office before making any decisions based on the content of this website.