Membership Policies

CROSSFIT HAWTHORN EAST – MEMBERSHIP POLICY

MINIMUM MEMBERSHIP & MONTHLY FEES
After completing the CFHE Intro Class, CrossFit 101 Workshop and complimentary week, the initial minimum term for membership is 12 weeks (payments weekly, fortnightly or every 4 weeks) for either our Basic or Unlimited membership options. Credit Card details must be provided and securely stored on your membership account for duration of 12 week minimum term. After the initial 12 weeks, you may cancel your direct debit payments or continue on a weekly, fortnightly or every 4 weeks membership agreement. You can choose to switch between Basic and Unlimited membership options at any time. Deduction from a credit card or direct debit from a nominated bank account is an automatic deduction. Deductions are based on the date of your membership commencement and a small fee of 2.2% is added to your payment from the service provider EziDebit for credit cards and $1.10 per transaction flat fee for bank account debits.

CANCELLATION OF MEMBERSHIP

After the initial full 12 weeks membership commitment, you may cancel your membership. Cancellations must be in writing (email or submitted cancellation form) and received no later than two (2) weeks prior to the next scheduled payment.
If you cancel your membership with less than two weeks written notification, the cancellation will not be processed until the following week.

SUSPENSION POLICY
You may suspend your Crossfit Hawthorn East training sessions only in the event you will miss a minimum of one (1) week of training. The suspension policy is for periods of time when you are going away or cannot attend sessions for any other reason.
You may suspend for a minimum of 1 week and a maximum of 4 weeks. You may not suspend more than 4 weeks per calendar year (unless otherwise agreed with CFHE management).
Suspensions must be notified two (2) weeks prior to your next scheduled payment. Suspensions will not be granted retrospectively.